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Everything from getting started to detailed nuts and bolts of advanced question types, formulae, setting up sample, adding projects, creating interviewer log-ins, creating client log-ins to automated analysis and presentations.

Introduction and Overview

Cxoice is a modular survey and insight management system. Create questionnaires for online, off-line or telephone use. Add sample, or use it as an open link. Publish online, or set it for interviewer use with call management. Set quotas. Monitor the survey live. Run topline analysis. Build automated tabulations or presentation-standard reports. Store and share project documents. Create online reports and training materials. Set up online panels or communities. Create discussion forums and link to video services. Manage access for your team, or for clients using your research. Even publish and sell your reports.

Getting started with questionnaires

There is no need to log-in or register to start building a questionnaire. Start writing directly online, or use our Questionnaire Wizard. The questionnaire will be stored on the web-browser you use, or save a local copy. Test it online, or even collect data using the interviewing mode. Or save it as a downloadable HTML file to use standalone.

If you want to use the questionnaire online, register and sign-up and we'll host the survey for you and take you into into field and on to automated analysis.

Using the Questionnaire Wizard

Cxoice comes with a powerful Questionnaire Wizard which makes it easy to create different types of questionnaire with just a few clicks and a few questions about the topic to be researched

Registering and logging-in

For local surveys or HTML questionnaires there is no need to register, or to log-in. But if you want to publish your questionnaire online, or need work-space to manage your surveys then you will need to register or subscribe.

How to write a questionnaire

Anyone can write a questionnaire, but it's more than just a list of questions. Questionnaires have a flow, and they need to reflect how the person completing the questionnaire thinks, without assuming they know as much as the person writing the questionnaire. Remember, the person taking the survey can give up at any time, so make it easy, and logical, and only collect information relevant to the topic at hand.

Phone interviewing and CATI/WATI

Subscribers can use Cxoice to run telephone interviewing and outbound call-center management, with interviewers or telephone agents having access remotely via the internet with managed sample/lists, time-zone aware team-based appointment setting, quota controls and call management and monitoring tools for supervisors.

Question types

A questionnaire is made up of a set of questions. And each question has a type depending on the sort of data being captured. A text-question would collect some typed-in text. A single question would offer a list of answers but only allow one selection. Below is an outline of question types available, and when and how to use them.

Quick tabs

The first outputs from a survey are normally frequency counts and data tabulations. Cxoice provides live frequency counts so you can monitor survey responses in real time to ensure the data is meeting expectations. Cxoice also enables 'quick tabs' for automated data tabulations direct from the survey, just needing the main banner/cross-break to be defined and everything else generated automatically.

Routing and formulae

Cxoice Surveys, even the free HTML questionnaires that can be generated from the base editor, include full routing, calculation and formulae capabilities for text-piping, advanced filters and routing, and on-the-fly calculations.

Using the Survey Editor

Our Survey Editor allows you to create real questionnaires, without having to register or log-in, straight from a web-browser with no software to download or install. Everything remains on your web-browser and nothing is sent to any central server, allowing you to work and develop questionnaires in complete privacy.